Real-Time Text | RTT

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What is Real-Time Text (RTT)?

One of the key innovations introduced by Total Conversation is Real-Time Text (RTT), which allows text messages to be sent in real-time, character by character, as they are typed. This feature allows PSAP operators to read the message as it is typed, providing a more immediate and seamless communication experience. 

Key benefits

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Real-time multilingual communication 

Integration of voice and text 

Maximum accessibility 

Flexibility with characters and symbols 

Integrating RTT into the CAD Interface

To facilitate the integration of Real-Time Text into Public Safety Answering Points (PSAPs), Beta 80 has developed an RTT gateway with a dedicated client. This tool is designed to effectively manage the RTT text flow, separating text communications from voice calls and providing a specific application for message exchange.

The solution integrates seamlessly with PABX and CAD platforms, while also supporting third-party products. Thanks to this solution, operators can easily manage incoming RTT sessions directly from the CAD interface. 

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